Ref: HF 22159

Location: Monk Coniston Hall, Coniston LA21 8AQ

Contract: Permanent - 45 Hours per week

Salary: £23,350 - £24,350

Job brief:

To support the Country House Manager, with the delivery of a consistent level of high customer service. 

The role:

  • To deputise in the House Manager’s absence on days off, off site meetings and for annual leave ensuring that all day to day management responsibilities are completed.
  • To support the House Manager to ensure the financial success of the Country House.
  • To be responsible for all house staff and their day to day duties.
  • To complete aspects of general administration as required by the House Manager.
  • To assist in the preparation of all house staff rotas and duties, excluding kitchen.
  • To ensure that the house operates to the standards required by HF Holidays.
  • To assist the House Manager to complete the induction of all new staff.
  • To ensure that all house staff comply with HF Holidays policies, e.g. fire, safety precautions etc. and are qualified to the required levels.
  • To supervise or assist the Manager in the service of meals.
  • To engage and interact with guests in a way that promotes a warm and friendly atmosphere within the Country House Hotel.

About you:

  • Experience in a similar role is essential
  • Excellent customer service skills
  • Be naturally outgoing and sociable
  • Able to communicate effectively
  • A good team leader and player
  • Flexibility in working hours, availability at evenings and weekends.

Company Benefits:

  • Competitive salary, plus equal share of tips paid monthy
  • Pension contributions with Aviva
  • Comprehensive medical benefits package with MediCash
  • Annual familiarization visit at any of our country houses for you and your family (after 3 months)
  • Free on-site car parking
  • Free Uniform provided
  • 28 days holiday inclusive of bank holidays accrued weekly, rising to 33 days after two years (pro rata for part time contract)
  • One paid day each year to volunteer at a charity of your choice
  • Exclusive discounts at several outdoors equipment stores
  • Exclusive discounts on our holidays throughout the world for you, your friends & family (Subject to availability)
  • Free professional training and development courses
  • Cycle to work scheme 
  • Live in accommodation available which includes ALL bills, 3 meals each day, Free laundry and Wi-Fi (Starting from £190 per month)

About the company:

Here at HF Holidays, we have over 100 years’ experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Leisure Activities holidays to over 70 destinations all over the world.

We currently employ a team of over 500, who work in our two main offices in Borehamwood and Penrith and across our 17 country houses around the UK, all in National Parks or areas of Outstanding Natural Beauty. 

We have a firm belief in what we do and our Mission is ‘To provide a shared holiday experience, which inspire friendship, fun and an active enjoyment of the great outdoors’
This Mission supports our unique and special culture and our company values - Trusted, Collaborative, Exceptional Experiences, Ownership, Inspiring, Passionate and Fun.

Apply now:

Send your CV to recruitment@hfholidays.co.uk or find out more by visiting our careers pages at https://www.hfholidays.co.uk/vacancies , either way we’d love to hear from you.

You can also call 01768 214530 for more information.

 

 

Location Country House: Lake District, Coniston (Monk Coniston)
Field Management
Hospitality
Time Full Time
Date 10 August 2022
Start Date 24 March 2022
Company name HF Holidays
Description

Here at HF Holidays, we have over 100 years’ experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Leisure Activities holidays and every year over 60,000 guests choose to travel with us to over 70 destinations all over the world.

We currently employ a team of over 500, who work in our two main offices in Elstree and Penrith and across our 17 country houses around the UK, all in National Parks or Areas of Outstanding Natural Beauty.

HF Holidays is a co-operative society owned by its 40,000 members worldwide. Our Mission is to provide shared holiday experiences, which inspire friendship, fun, and an active enjoyment of the great outdoors. We aim to achieve our Mission by applying the following values Trusted, Collaborative, Exceptional Experiences, Ownership, Inspiring, Passionate and Fun