Coronavirus travel advice

During these ever-changing times we have adapted how we are working. Rather than automatically asking guests for their final balance payment in line with our terms and conditions, we are firstly confirming with guests that it is possible to operate the holiday in line with the current government restrictions before we ask any guests to pay their final balance. Due to the current pandemic restrictions and UK national lockdown put in place by the government on 05 January 2021, we have been left with no choice but to cancel any holidays operating before 16 May 2021. As things stand, our country houses will currently re-open from 17 May 2021. Guests affected will be contacted directly, via email or phone, in departure date order. At this time, please refrain from calling our Reservations Team if you have a booking that will be impacted by this latest update. We thank you for your patience at this time.

We are currently taking bookings for the rest of 2021 and 2022 across our UK, European and Worldwide holidays. As always, we recognise that things can change, which is why we are being as flexible as possible with your bookings, see our Book with Confidence details below.

BOOK WITH CONFIDENCE

We understand that plans can change. We are here to give you peace of mind when booking your holiday with us.

Book with confidence
Book with Confidence
  • Flexibility: defer or transfer your UK holiday for free, up to 14 days before departure (except on Trails holidays)
  • Cancelled holiday? If we cancel your holiday, transfer for free or request a refund
  • Fully protected: all our holidays benefit from ATOL or ABTOT bonding
Travel with confidence
Travel with confidence
  • 1000s of guests have already holidayed in our own Covid-compliant country houses
  • We only work with handpicked partners who are 'Covid-compliant'
  • We will only operate and travel to locations that are deemed 'Covid safe' bythe FCDO
HF Holidays - the Walking Specialists
HF Holidays
  • Walking holiday specialist, with more than 100 years' experience
  • Which? Recommended Escorted Tour Provider 2020 and for the last three years
  • Feefo Platinum Trusted Service award, scoring 4.6/5 from over 45,000 reviews

Holidays in the UK

At all our country houses, we have enhanced our health and safety protocols and adapted our holidays to meet the challenges posed by the pandemic. By doing so, we have kept the disruption to a minimum while maintaining the spirit of our holidays that we know you love.

Based on the latest restrictions and Government guidance, our UK country houses will currently re-open from 17 May 2021.

From 17 May, our standard Guided Walking holidays will resume in addition to Self-Guided holidays. From this date, leader:guest ratios will return to normal. We follow the British Mountaineering Council guidelines for groups of hill walkers, and already have in place plans to reduce the risk of Covid-19. These will continue to be enforced stringently.

During the re-opening of country houses, and until 21 June, most holidays will feature walks from the country houses. Please see our website to see which walking holiday itineraries are available.

At the UK country houses, we will maintain the procedures already in place to reduce the risk of Covid-19. Under the Rule of 6, we will be able to offer socially distanced dining when we re-open, and hope to return to normal from 21 June. Outdoor swimming pools at those houses that have them will re-open from 17 May; indoor swimming pools where they exist will remain closed though.

If you have a holiday booked with us over the next few months, please refer to our guide to how an HF holiday has been adapted since lockdown, where you can learn more about changes to our country house holidays.

Holidays in Europe

We are continuing to monitor the ability to operate our European breaks, however, some early departures in 2021 have had to be cancelled. On the back of the Government's latest announcement, we have suspended European holidays until the end of May 2021. We will be in touch will all guests impacted by these cancellations as soon as we are in a position to do so; we are awaiting the government’s announcement on 12 April, which should tell us more about the restarting of international holiday travel. We are however, still taking bookings for the rest of 2021 and 2022.

Holidays Worldwide

We are continuing to monitor the ability to operate our Overseas breaks, however, some early departures in 2021 have had to be cancelled. On the back of the Government's latest announcement, we have suspended Overseas holidays until the end of May 2021. We will be in touch will all guests impacted by these cancellations as soon as we are in a position to do so. We are awaiting the government’s announcement on 12 April which should tell us more about the restarting of international holiday travel. We are however, still taking bookings for the rest of 2021 and 2022.

If you are impacted by holiday cancellations

Guests impacted by any cancellations or travel restrictions will, in the first instance, automatically receive a credit note for any monies paid. The options then available include transferring to another holiday in 2021 or 2022; we have departures available on sale until 31 October 2022. Alternatively, a Refund Credit Note is available, which is a fully protected cash refund, protected by ABTOT / ATOL, and this refund will be returned by 30 September 2021, for guests whose holidays have been cancelled after 17 December 2020. If we can issue cash refunds earlier, we will action this in order of date request and original departure date.

We will contact guests directly about their holiday departure as soon as we can confirm it is going ahead or if it will be cancelled.

As always, please ensure that you obtain travel insurance appropriate for your destination, itinerary, and nature of your holiday. Check your travel insurance policy for the scope of cover.

If you have any questions please do not hesitate to email our team via holidayservices@hfholidays.co.uk and we will be happy to help. In the meantime, we thank you for your patience, understanding and loyalty during these times and look forward to welcoming you back on one of our holidays soon.

MORE INFORMATION

For more information relating to the Coronavirus outbreak, including the risks and preventative measures travellers can take, see:

FCDO Travel Advicewww.gov.uk/guidance/travel-advice-novel-coronavirus and www.gov.uk/foreign-travel-advice

Department of Healthwww.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public

Travel Health Prohttps://travelhealthpro.org.uk/news/498/novel-coronavirus-2019-ncov-update

NHS website: https://www.nhs.uk/conditions/coronavirus-covid-19/

If you have any further queries relating to forthcoming travel arrangements, please don't hesitate to contact us.

LATEST UPDATE: 23 February 2021