Essential Information for Groups

Anyone who is booking a holiday on behalf of a group of 10 or more people is a Group Organiser.  As Group Organiser you will be the key contact between your group and HF Holidays. All communications and payments will need to come via you. We will not communicate with individual group members.

All types of groups travel with us from rambling clubs, social clubs, WI or U3A – to families celebrating a special occasion or groups of friends, we can cater for any group.

• Get an idea of preferred location and dates and what your group would like to do
• Get an idea of how many people could be interested and your rooming needs
• Give our Groups team a call

You will be assigned a Personal Account Manager who will give you a free consultation with ideas about what options are available and which destinations might best suit your group.

Once you have decided on your preferred option, your Account Manager will send you a quotation featuring all the group discounts and other benefits that your group is eligible for.

Once you are happy with your quote, your Account Manager can reserve your preferred accommodation while you confirm your final group numbers and collect deposit payments. If during this period the numbers of your group change, your quote will be amended accordingly.

Please discuss any special requirements you have with your Account Manager prior to booking, for example (but not limited to) ground floor rooms, coach access or medical needs.

Please speak to your Account Manager about any special dietary requirements that your group members have. Our UK houses can easily cater for vegetarian and coeliac diets. Overseas, most hotels can cater for special dietary requirements.

If you chose the 'without flights' option for your overseas holiday, hotel transfers are not provided in these prices, but a private transfer can be arranged at a supplement. If you choose to book 'with  flights', prices are based on departures from  London, but other regional airport departures can be quoted at a supplement.

For most of our overseas departures we have an allocation of seats on flights. When our allocation has been sold, we can often book additional seats; however, this may result in an additional supplement or less favourable timings. Where significant changes to timings or routes occur, we will advise you of the alternative arrangements as soon as possible – please contact your Account Manager for the most up to  date information.

If your group would prefer to travel earlier or later, or on a ‘bespoke flight’, we may be able to arrange this at a supplement, depending on the flight cost. Prices are on request – please contact your Account Manager for more information.