HF Holidays awarded Feefo Gold Trusted Service Award 2017
February 2017, HF Holidays has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Created by Feefo, Trusted Service is awarded to businesses that use Feefo to collect genuine ratings and reviews. A badge of honour, this accreditation remains unique as all the awards are based purely on the interactions with verified customers. This feedback has been collated by the Feefo review platform, with the accolades being awarded based upon performance.
HF Holidays met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved a Feefo service rating of between 4.5 and 5.0.
Jim Forward, Chief Executive Officer of HF Holidays commented: “I’m really delighted to get this accolade, it’s an important one. You only get customer service ratings of this level if everyone is doing their bit to deliver a great holiday experience. So thank you very much and well done for achieving it.”
“We would like to offer our congratulations to all the winners of this year’s Feefo Trusted Service award. We are so proud that so many businesses are putting customer service first.,” said Andrew Mabbutt, CEO at Feefo. “We have been working closely with all our customers to build trust and transparency online, and ultimately helping shoppers buy with confidence and make better decisions.”
Feefo is a ratings and reviews, and customer analytics platform. We collect genuine, purchase-verified reviews on behalf of over 3,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; we believe this is the best way to combat the rising issue of fake reviews.
Feefo is a global reviews and customer analytics solution to boost business & build trust. Feefo collects reliable customer feedback to deliver up to date insights so businesses and consumers can make better decisions. Feefo does this on behalf of 3,000 companies, providing reviews and customer analytics for more than 5,000 websites. Clients include Expedia, AXA, The White Company, Moss Bros, Notonthehighstreet.com & Tepilo. For more information please visit: www.feefo.com