With the news of Monarch Airways ceasing trading this morning, the team here at HF Holidays are on hand to ensure our guests reach their destinations as smoothly as possible.
If you’ve booked with us and have a Monarch ticket, we’re sure you will have some questions. Please read the below information, and if you still have any questions our team are on hand to help
Guests currently on holiday and due to fly back with Monarch Airways
Your return flights will be booked by the Civil Aviation Authority (CAA). Details will be available 48 hours prior to departure (monarch.caa.co.uk). We will advise you of the departure times, these should be approximately the same time as the original flight. We will be in touch if anything changes. In the meantime please continue to enjoy your holiday
Guests due to fly with Monarch Airways to Menorca on Friday 13 October
Holiday operating as normal and all guests have been advised of revised flight details.
Guests due to fly with Monarch Airways to Menorca on Friday 20 October
Holiday operating as normal and all guests have been advised of revised fligh details.
Guests who booked their own flight with Monarch Airways
You will need to claim for the loss of your flights with Monarch Airways - see monarch.caa.co.uk. Regrettably we cannot help you with this process, however we can help you look for alternative flights if you are travelling to an HF holiday. Please call our Reservations Team on 0345 470 7558.
Guests who have booked a 2017 Festive holiday with a Monarch Airways flight
We are operating all holidays as normal. All guests have been advised of revised flight details.
Guests who have booked 2018 holiday with a Monarch Airways flight
We will be in contact within the next 14 days with revised flights for all guests on a 2018 departure.