Website privacy & cookie policy

We want you to be confident about the way we handle privacy on our website. We take your online privacy very seriously.

Personal information

We do not collect any personal information about you when you visit our website. If you contact us through the website, request a brochure or sign up to our newsletter, we’ll keep your contact details safe and we won’t share them with anybody.

Cookies

Most websites use cookies. A cookie is a very small data file placed on your hard drive by a web page server. It is essentially your access card to a site, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you.

Cookies cannot be used by themselves to identify you.

The purpose of a basic cookie is to tell the server that you returned to that web page or have items in your basket. Without cookies, websites and their servers have no memory. A cookie, like a key, enables swift passage from one place to the next.

Without a cookie, every time you open a new web page the server where that page is stored will treat you like a completely new visitor.

More recently, cookies have also been used to collect information about the user which allows a profile of their preferences and interests to be created so that they can be served with interest-based rather than generic information about available goods and services.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

booking.hfholidays.co.uk

We use cookies to keep track of your progress through the booking form so that your information doesn’t get confused with anyone elses. These cookies expire when you close your browser.

reservations.hfholidays.co.uk

Our reservations system uses Travelberry – This cookie track order reference being made for use with the system and is for internal use only, it does not contain any personal information.

My Shortlist

The shortlist uses a cookie to save your list on your computer for 60 days (clearing your cookies will delete the list)

Website information

We use Google Analytics to collect information about the places people visit on our website. This completely anonymous information helps us understand which areas of our website are popular and which we need to improve.

Google Analytics will store a cookie on your computer. These cookies do not contain any personal information about you.

If you’d like to know more about cookies and how to delete them, we recommend the all about cookies website.

Information security

We have security measures in place to protect the information under our control from loss, damage or alteration. Our systems are protected behind a firewall to prevent unauthorised access.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.