Annual Report

Welcome to the HF Family!

The latest Annual Report & Accounts are now available online and you can find them here

2017 was a good year for HF Holidays – with more guests, high satisfaction ratings, multiple awards and a strengthened financial performance.

Some of the highlights from the 2017 report are:

Financial performance

In 2017, HF Holidays recorded a turnover of £30,206,000 (2016: £28,467,000) and operating surplus was £351,000 (2016: £43,000).

Guest Experience

Over 98% of our guests rated overall enjoyment of their holidays as Very Good/Good and 94% said that they would definitely recommend HF Holidays to a friend.

Membership

2,440 new members were welcomed, bringing membership up to a total of 38,876, net of withdrawals. This was the highest level of new membership since 2010 and member investment was (£970,000) (2016: £442,000), net of withdrawals.

Read the full report here, and please get in touch if you have any questions!

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