Manage my details
Edit your personal details or request share information
We want your membership to be as easy as possible, so we're here to support however we can. By getting in touch either by email or phone, you can update your records or request information on your shares.
If there are any other enquiries you have, please call a member of the Membership team on 020 8732 1220 and we'll be happy to help!
Changing your address
Notify us as soon as you know your new address details so you don’t miss out on any great news, offers or membership benefits! Your records will be updated within 10 working days. Email us for address changes.
Get an updated statement of your shares
If you are looking for your share statement between certain dates, please include this in your email or call to us, if we don’t have this we will send you accounts from the previous financial year (starting on 1st November each year). Request your statement now.
Ending your Membership
We’d be very sorry to see you leave membership, however we know that circumstances change and sometimes you just have to try something new. To request withdrawing your shares, contact us here and we’ll respond with the appropriate forms.