FAQs

Here's a list of frequently asked questions about HF Holidays. If you don't find the answer you're looking for, please email us at info@hfholidays.co.uk or call us on +44 (0)20 3974 8865 and we'll be happy to help.

What to expect on a walking holiday

What are the guided walks like?

The majority of our guided walking holidays offer a choice of daily walks. Our walks are graded from 1-6 with 1 being the easiest and 6 the most challenging. A lot of different factors can influence the difficulty of a walk though, including daylight hours, terrain, altitude, and weather conditions.

Walking Holidays from our Country Houses

What are the country houses like?

We’re proud to own and manage 16 UK country houses, including cosy Victorian manors, elegant Georgian mansions, converted farmhouses, lakeside hideaways, and more. For walkers, the locations are perfect. You’ll be just a skip away from some of the UK’s best-loved national parks or Areas of Outstanding Natural Beauty and within easy reach of postcard-pretty villages, big-name attractions, and well-trodden trails.  

Special interest holidays

What do I need to know about your special interest holidays?

We’re well-versed in designing holidays that spark curiosity and adventure, especially for those who love trying out new things. Whether it’s painting, music, cycling, yoga, reading, cookery, or bridge that appeals, our group guided activity breaks will get you learning a new skill – or improving on one.

Europe and worldwide walking holidays

What are your partner hotels like?

While facilities vary, we hand-pick our partner hotels with great care for their location, comfort, food, and easy access to our walking routes.  You’ll find in-depth information about each hotel on the itinerary.

Group holidays

Can I be the group organiser?

Anyone who is booking a holiday on behalf of a group of 10-plus guests is the group organiser. In this role, you’ll be the main contact for your group and responsible for making payments. We will not communicate with other individual group members.

My flight

What terminal will I fly from?

Your current departure airport terminal will be shown on your confirmation and on your final travel documents. Please check this information before you travel.

My booking

Can I amend my booking?

If you need to amend your booking, please contact us as soon as possible. We will make every effort to satisfy your requirements, but this may not always be possible. There may be additional costs incurred with amending your booking.  

View our full terms and conditions

Membership

How do I become an HF Holidays member?

By becoming an HF Holidays member, you’ll be joining a co-operative with over 45,000 like-minded members who share a love of the great outdoors. Anyone over the age of 18 can become a member. There’s no annual subscription. You just need to purchase a minimum of 100 x £1 shares. Please note that all membership applications must be made in writing.  

You can decide which of our four membership categories suits you best: Standard from £100 minimum, Investment from £1,000 minimum, Investment Plus from £3,000 minimum, or Group from £100 minimum. Read more here.

General

Who are your HF Holidays Leaders?

We have around 800 experienced HF Leaders, all of whom share a passion for the great outdoors. All have outdoor first aid certificates and have passed a rigorous four-day residential assessment before leading our holidays.

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